We are changing the customer portal address

To help us improve customer service we are changing the customer portal address.New portal address. https://portal.rootnetworks.comOriginal portal address. https://portal.kvm.netIf you access the customer portal via the original portal address, you will be automatically redirected to the new portal address, your username and password and servers ... Read More »

31st May 2020
Non-protected server's IP address null routing time adjusted from 30 minutes to 12 hours.

To help us improve network stability Non-protected server's IP address null routing time adjusted from 30 minutes to 12 hours. This adjustment will take effect immediately, including Dedicated Servers, VPS, Cloud Server.

9th Jan 2020
Dedicated server IPMI security maintenance

As a result of public IPMI is vulnerable get attack We will be doing our IPMI remote access maintenance to insure server to make your server more secure and are running at optimal conditions.   Location: Multiple Locations Start: October 10th 2018 @ 9:00AM PST   Expected Affect: Gradual migration IPMI to private network, the migrated to ... Read More »

6th Oct 2018
LAX02 network maintenance

We will be doing our core network maintenance to insure our infrastructure is running the latest patches and are running at optimal conditions. Location: Los Angeles, CaliforniaStart: Wednesday August 15th 2018 @ 9:00AM PSTEnd Time: Wednesday August 15th 2018 @ 1:00PM PSTExpected Downtime: Intermittent network outage for 5-10 ... Read More »

5th Aug 2018
Annual network maintenance

We will be doing our annual network maintenance to insure our infrastructure is running the latest patches and are running at optimal conditions. Location: Los Angeles, CaliforniaStart: Sunday, February 18th 2018 @ 12:00PM PSTEnd Time: Sunday, February 18th 2018 @ 4:00PM PSTExpected Downtime: Intermittent network outage for 5-10 ... Read More »

9th Feb 2018
Dedicated Server Client Area control features Now available

Hello, everyone!

We are pleased to announce the beta release of Dedicated server control features.
please do not hesitate to contact us if you have any question.

20th May 2017
Network maintenance at the LA-01 data center

Root Networks will be performing a network maintenance at the Los Angeles data center facility on:Date: Saturday, May 20th, 2017Time: 9:00 AM PST to 12:00PM PSTNote: The purpose of this network maintenance is to perform a software upgrade on our core network gear. This upgrade will reduce our exposure to potential bugs and improve network ... Read More »

17th May 2017
Merge multiple brand billing systems

In order to provide better service to clients, we have a plan to merge multiple brand billing systems,Once completed we will redirect the old billing system to the new billing system. The merge process has some effect on the clients area access  if you can't to access client area please send email to support@rootnetworks.com get support. Read More »

3rd May 2017